Refund policy

Exchanges Only Policy

All sales are final.

We do not offer returns or refunds.
However, we are happy to offer exchanges within 7 days of delivery, subject to availability.

Exchange conditions

• Item must be unworn and unwashed

• Item must be in original condition with tags attached

• Exchanges are for the same item in a different size (where available)

How to request an exchange
Please email us at fromelodie@gmail.com with your order number and the size you’d like to exchange.

Shipping
Customers are responsible for exchange shipping costs unless the item received was faulty or incorrect.

Please note
We encourage customers to review sizing details carefully before placing an order.